03601 7958 727
03601 7958 727
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Home emergency call for a safe feeling – day and night
For yourself or for a relative.
With a recognized care level, the home emergency call is free of charge – the care insurance fund covers the costs.
Apply free of charge
Quick communication device

Security that fits your everyday life

Whether at home or on the go – with the right home emergency call system you are protected at all times. At the push of a button, you can immediately reach help in an emergency.

While the basic system protects you in your home, the mobile version offers additional security outside your apartment. This gives you more independence – and your relatives peace of mind.

1
Complete the application online
Answer a few questions about yourself and your care level in just a few minutes.
2
We handle the coordination with the care insurance fund
We automatically send the cost estimate to your care insurance fund – you don’t have to take care of anything.
3
Shipping after approval
As soon as the coverage of costs is approved, we send the home emergency call system directly to your home.
4
Telephone setup
In a short phone call, we set up the device together with you.
5
Safety at the push of a button
Your home emergency call system is now activated and you can request help at any time in an emergency.
Two loving elderly people

Why choose a home emergency call?

A home emergency call system means more than just help in an emergency – it provides safety in everyday life. It supports you in continuing to live independently and gives you the assurance that you are not alone in a serious situation. At the same time, it noticeably relieves your relatives.
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Illustration: Two elderly people relaxing in chairs

Instant help

Simple, fast and reliable – exactly when you need it.
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Frequently Asked Questions (FAQs)

  • Yes. If you have a recognized care level, the care insurance fund usually covers the monthly costs. There are no additional fees for you.
  • In an emergency, you are connected to a 24-hour emergency call center. Your situation is assessed and depending on the need:
    • Relatives or registered contact persons are informed
    • or emergency services are alerted
    • You are therefore protected at all times.
  • No. The device is sent to you and during a short phone call we set up the system together with you.
  • A home emergency call is especially useful if you:
    • live alone
    • feel insecure
    • are at risk of falling
    • It allows you more independence in everyday life.